Platform — CRM & data

The software layer between your business and your payment partners

A modular platform we configure and extend per client: CRM orchestration, transaction data processing, reconciliation and developer tooling — deployed in your cloud or ours.

console.finpayone.com/observability TLS 1.3

Transactions / 24h

1,482,905

+6.4%

API uptime (90d)

99.98%

SLA met

Avg. routing latency

84 ms

-12 ms

Authorised volume

live
00:0012:0023:59

CRM pipeline

  • Merchant onboarding42
  • KYB verification27
  • Sandbox integration18
  • Live & settled11

One operational surface for merchant and customer lifecycle

Our CRM layer models the entities payment businesses actually work with: merchants, entities, accounts, cases and settlements — not generic contacts and deals.

  • Configurable onboarding pipelines with document capture
  • Automated task routing, SLAs and escalation rules
  • Maker-checker approvals and full audit history
  • Native links from a customer record to their transaction data
Operating metrics

Measured, monitored and contractually backed

Every deployment ships with observability dashboards and reporting against the SLA in your agreement.

0.00%

Rolling 90-day API uptime

0 ms

Median routing latency

0 min

P1 incident response target

0%

Daily reconciliation coverage

See the platform on your own data flows

We run a guided technical walkthrough against a sandbox configured for your use case.